Contact us
Last updated 3 October 2026
Option Decode is operated by Option Decode Academy. Email reaches us fastest, and it is the only route that can carry the detail a question about an account usually needs.
support@optiondecode.com, for support, billing and account questions. Write from the address on your account where you can, so we can find it without asking.
WhatsApp and phone
Message us on WhatsApp or call +91 79823 84727, Monday to Friday, 9:30 AM to 5:30 PM IST. Messages sent outside those hours are answered on the next working day. We will never ask for your password, an OTP or your broker login on a call or a chat, and we cannot advise on a trade.
Registered address
Option Decode Academy
1001, T-9, Zen Spire, Ramprastha Greens, Vaishali, Ghaziabad, Uttar Pradesh 201010
India
Grievance officer
Naresh Singh, at the address above and at support@optiondecode.com. Complaints about your data or how a request was handled go here, as set out in our Privacy Policy. We aim to acknowledge within 24 hours and to resolve within 15 days.
Before you write
Two questions come up often enough to answer here. Plans: your first free days and what is refundable are set out in the refunds policy, and you can pay for a plan from the Billing section of your account. Trading: we cannot advise on a position or a strike. Option Decode is an analytics platform, not an adviser or a broker, as our Terms say.